📶
Network & Wi‑Fi Support
Reliable wired and wireless networking, router/firewall help, guest networks, VLAN planning, and troubleshooting for offices that need the internet to behave.
Practical IT support for small businesses
Keep your business connected, secure, and running.
Backbone Tech provides practical IT support, network help, account management, security-focused guidance, vendor coordination, and technology planning for small businesses that need dependable support without corporate MSP nonsense.
● Network: reviewed
● Backups: verified
● Printer queue: exorcism pending
● Accounts: MFA checked
● Mystery router from 2012: detected
> Plan: support, secure, document, improve.
IT support that keeps the business moving.
Clear, practical technology work for small businesses that need stable systems, better planning, and fewer surprise disasters.
🖥️
Workstations & Devices
Business workstation setup, Windows support, device cleanup, hardware upgrades, printer connections, and practical lifecycle planning.
🏠
Cloud & Account Management
Google Workspace and Microsoft 365 support, user onboarding/offboarding, MFA guidance, account cleanup, and admin assistance.
🎥
Cameras & Access
PoE cameras, NVR planning, secure access, recording setup, and practical support for business camera systems.
🖨️
Printers & Office Tech
Printer setup, shared printing, driver issues, labels, copier coordination, and queue problems from the cursed realm.
🔐
Security & IT Reviews
Scheduled technology reviews covering accounts, MFA, backups, documentation, vendor access, equipment lifecycle, and risk reduction.
Simple support options.
Hourly support is available for smaller jobs. Managed support agreements are available for businesses that want ongoing IT guidance and scheduled review meetings.
$100/hr remote
$125/hr onsite
Suggested onsite minimum: 2 hours.
Common business support work
- Network checkup: coverage, speed, router/firewall review, guest Wi‑Fi, and basic cleanup.
- Small business IT review: network, backups, accounts, printers, vendors, and security basics.
- Device lifecycle planning: workstation health, replacement timing, upgrade needs, and setup support.
- Technology strategy meeting: goals, risks, future projects, and practical next steps.
Need reliable small business IT support?
Send a quick message with what you need help with, what systems are affected, and how urgent it is.
Email:
support@backbone-tech.net
Service area:
Marengo / McHenry County area and surrounding communities
Availability:
By appointment; managed clients receive priority scheduling